How long does it take to process an order before shipping?
We try our best to ship all packages within one (1) business day of payment, however, on occasion a package may take longer to prepare so please be sure to include the date of your party when you check-out.
I live near you. Can I pick my items up and save on shipping?
Yes! We just recently started offering a local pick up option. When you complete your order simply select ‘local pick-up’ and be sure to input your desired pick up time. We allow pick ups by appointment most weekdays 10-4pm. Your order will be charged a $1.00 handling fee.
I live in the USA. After my package is shipped, how long will it take to arrive?
Packages shipped in the contingent 48 states will arrive 1-5 postal days after being shipped depending on your location and the shipping method selected.
FIRST CLASS MAIL, which is the least expensive method of delivery, will arrive in 2-5 postal days depending on how close you are to Virginia.
PRIORITY MAIL will arrive to the east coast in 1-2 postal days and to the west coast in 2-3 postal days.
EXPRESS MAIL will arrive almost anywhere in the contingent 48 states overnight, but some rural areas will take 2 days for delivery. Deliveries to Alaska, Hawaii, Puerto Rico and Guam will take at least twice the time quoted above.
Do you ship internationally?
YES!! We love our international clientele and ship worldwide 5 days a week! Please read below for estimated delivery information as some packages can take over 30 days to arrive.
I live in a country outside the USA. After my package is shipped, how long will it take to arrive?
Packages shipped internationally will arrive in 2 to 21 postal days after being shipped depending on your location and the shipping method selected.
On average packages shipped FIRST CLASS MAIL will arrive in 2-3 weeks, PRIORITY MAIL will arrive in 2 weeks or less and EXPRESS MAIL is supposed to arrive in 1 week or less – but it is expensive and it IS NOT GUARANTEED.
If you need your package quickly please email us to ensure that we can get it to you in time.
I live in a country outside of the USA. Will I be required to pay import taxes or duty fees on my package?
The import taxes and duty fees, if any, will depend on the items purchased and your location. Import taxes and duty fees can be expensive so please investigate with your local post office before ordering. We are a known commercial shipper and CANNOT mark the package as ‘gift’ so please do not ask.
I live in a country outside the USA and I need my package within a week. Is this possible?
Yes, but it is expensive. It will cost $50 to $70 to get MOST packages to Most countries in 3-5 business days. It will cost $80 to $120 to get most delivered in 2-3 business days. If you need your package right away please email to ensure that we can accommodate you.